What Does a Volunteer Coordinator Do?

what does a volunteer coordinator do

There are many facets of the job of a volunteer coordinator. Some of them are recruitment, training, supervising, and analyzing outcomes of volunteer activities. The main purpose of this position is to create the most effective volunteer experience for the organization. The volunteer coordinator’s role is essential to any organization.


The job of a volunteer coordinator is one of the most important aspects of a nonprofit organization. As a result, it is essential that these professionals have a thorough knowledge of the industry and have empathy for the service users. In addition, coordinators need to have a clean driving license and use of a vehicle, which can be useful in facilitating the travel of volunteers. Other requirements include experience working with volunteers and training them. In particular, experience with international contacts and a second language are also desirable.

In addition to recruiting new volunteers, volunteer coordinators must develop a culture that motivates them to stay in the organization. This can be achieved by creating a sense of belonging and empowerment for volunteers. These elements impact the meaning of their work and the satisfaction they experience while working for the organization. For this reason, volunteer coordinators must take into account their volunteers’ emotional and psychological needs.

Volunteer coordinators are usually office-based, but may also work from home depending on the organization. They may also conduct outreach work and site visits to identify volunteer opportunities. The job can be located in cities or towns throughout the United Kingdom, though many of the larger organisations are based in London. The position requires a significant amount of commitment and may be insecure at times, especially if funding is limited.

Volunteer coordinators need to have great organizational and communication skills. They must be able to deal with more than one volunteer at a time. They also need to have exceptional listening skills. In addition, they must be able to understand the needs of their manager and match them with the right volunteer. They must have a passion for working with volunteers and must be able to build a rapport with those volunteers.


The role of a volunteer coordinator can be a rewarding and varied one, and it is a growing trend in organisations. These roles can be found in museums, art galleries, and well-known charities. Some organizations offer graduate training schemes, and others will offer an internship. An internship will help you get an overview of the organisation’s work and the volunteering sector.

Volunteer coordinators usually work for a non-profit organization. Large charities will have a dedicated team to coordinate their volunteers, while smaller groups will have their own coordinator. While the role of a volunteer coordinator is usually unpaid, there are many aspects of the role that can require additional training. Typically, a volunteer coordinator will be responsible for matching volunteers with volunteering opportunities, leading on-the-job training, maintaining records, and preparing code of conducts. The role of a volunteer coordinator requires excellent organization and communication skills, and a commitment to the cause.

To ensure that volunteer services meet the needs of the local community, volunteer centers need to attract and retain volunteers. As such, training for volunteer coordinators is vital. The training should include fundamentals, organizational management, and a structured approach to volunteer management. If volunteers are not well-managed, they may become disillusioned and ineffective.

Volunteer coordinators generally work in an office environment, but may also work from home. In some cases, they may conduct site visits and outreach work. Volunteer coordinators are found across the UK, although they are more common in towns and rural areas. The role also provides opportunities for personal development, although promotions are limited in smaller organisations. Nevertheless, the role is growing in popularity and responsibilities, with more companies adopting corporate social responsibility as a part of their corporate culture.

Volunteer managers need to have skills in communication, patience, and compassion. This is not an easy job. In fact, this role requires skills that are constantly evolving. Therefore, it is vital to constantly grow professionally. Learning new skills will make the job easier.


Supervising volunteer coordinators involves a range of skills and tasks, including human resources management, training and development, marketing, recruitment and fundraising. In addition, a successful volunteer manager must also have good communication skills, which is an important aspect of this role. Depending on the size of the organization, this job may be split among different members of staff.

Volunteer coordinators must also be able to manage their time well. They often have many tasks to complete in a single day, and good time management skills will help them complete tasks on time. Volunteer coordinators are often in contact with volunteers and must be able to solve any problems that may arise. The right time management skills will ensure that volunteers feel supported and that the organization runs smoothly.

Volunteer supervisors should be proactive in assigning tasks to volunteers and providing them with training. They should also be proactive in reminding volunteers of their shifts and the next steps. Ideally, supervisors should do this once a week, and preferably one day before an event. Otherwise, they risk being swamped with tasks and administration. To avoid this, many programs have adopted a self-scheduling model, which allows volunteers to register for upcoming shifts at any time and allows coordinators to save hours of administrative work.

Ideally, supervisors should have a bachelor’s degree and some relevant experience. Experience in volunteer program management, public speaking, and computer operations are also helpful.

Analyzing outcomes of volunteer activities

Volunteering is a great way to give back to a community, but it is also important to analyze the health outcomes associated with such activities. This study examined the effects of five different health outcomes — mental health, physical health, and social health — on participants of various types of volunteer activities. The findings suggest that volunteerism can improve a person’s health.

Volunteering has been linked to improved health and life satisfaction. However, it has not been proven how long these benefits last. The results of this study show that a person who is active in volunteer activities has greater social and mental well-being, a stronger sense of self-esteem, and fewer depressive symptoms.

The findings of the study suggest that benefits of volunteerism depend on the characteristics of the volunteers. For example, older volunteers, those with less education, and those who are retired, have greater benefits from volunteering than younger volunteers. Therefore, future studies are needed to better understand the health benefits of volunteering.

Volunteering is an important way to improve physical fitness and mental health. Volunteering has been linked to increased strength and walking speed, as well as feelings of empowerment and wellbeing. In addition, it has also been linked to decreased stress. Volunteering does not, however, reduce the number of falls a person has in a previous year, use of a cane, and loneliness.

There have been a few publications that have focused on structural barriers to volunteer activities. One qualitative study focused on education identified structural barriers to recruitment of young volunteers. The authors concluded that these barriers result in unequal policy outcomes. Further, the study emphasized the importance of volunteering to improve women’s roles and status.

Holding volunteers accountable for their original commitment

Volunteers are unpaid, but they still need direction and supervision. Giving them constructive feedback can help them grow, and it will also reflect well on the organization. In some states, volunteer activities are held personally accountable by executives and board members. The organization should be aware of any volunteer behavior that may be harmful to its mission.

A volunteer should come to work on time, be courteous, and have the capacity to perform the required tasks. If he or she is absent from a task, he or she should inform the volunteer coordinator or supervisor in advance. He or she should also be honest and commit to doing the work properly.

Volunteers should be assigned tasks that best match their skills and interests. Ensure that they are aware of their responsibilities before signing up. Volunteers who feel confident about their roles are likely to come back again. SignUpGenius makes it easy to define time commitments and assign responsibilities.

Volunteer coordinators need to maintain accurate records. In addition, they must analyze the value of volunteers and prepare outcome reports. A volunteer’s profile should detail the organization’s working conditions, schedule, and travel requirements. If possible, they should also include a salary range and EEO statement.

Volunteer coordinators must also be aware of the dynamics involved in the onboarding process. Volunteers may face many emotions and new circumstances. It is important to incorporate social proof, inclusion, and training strategies into their recruitment and onboarding experience. It will help you hold volunteers accountable for their original commitment, and encourage them to stay longer.

In addition to being responsible for overseeing volunteers’ efforts, volunteer coordinators must also be skilled at managing time. They often have many tasks to accomplish in one day, so good time management will go a long way toward completing tasks on time. A volunteer coordinator will also often work with volunteers to resolve problems. This helps the volunteer feel appreciated and helps the organization run smoothly.

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